01-projects/hcls

HCLS problem log

2026-09-29·log·status: living
Date seen Problem (who hurts) Segment Pain size (how much / how often) Who pays today / would pay Source Confidence Notes
2026-09-16 Independent practices lose staff time and revenue reconciling EOB/835 remittances (payment remittance files): claim matching, denial codes (CARC/RARC), and posting to the practice management system (PMS) Provider (independent practices) ? Practice / billing company Family thread: Michael Holzum's holding co shut down its AI RCM (revenue cycle management) play before it reached a demo (leadership/execution, per the founder) medium The founder stepped back from RCM as "the" idea on 09-16. Kept here as evidence, not as the plan. Debrief Michael on why it died.